Refund & Cancellation Policy

Last updated: 22 October 2026

We want you to be happy with Khatadar. Try the Free plan first so you know it fits your shop before paying.

7-day refund

If you are not satisfied, ask for a full refund within 7 days of your plan being approved. No questions asked for first-time purchases.

After 7 days

Yearly plans are not refundable after 7 days, but your plan stays active until its expiry date.

How to ask

Email billing@khatadar.com or WhatsApp 9326971847 with your registered email, receipt number and UTR.

Refund timeline

Approved refunds are sent back to the same UPI ID within 5–7 working days.

Wrong or duplicate payment

If you paid twice or paid the wrong amount, contact us with the UTR and we will refund the extra amount in full.

Cancellation

Plans do not auto-renew, so nothing is charged again. You can stop using a paid plan anytime; your data stays safe on the Free plan.

See also our Terms of Service.