Refund & Cancellation Policy
Last updated: 22 October 2026
We want you to be happy with Khatadar. Try the Free plan first so you know it fits your shop before paying.
7-day refund
If you are not satisfied, ask for a full refund within 7 days of your plan being approved. No questions asked for first-time purchases.
After 7 days
Yearly plans are not refundable after 7 days, but your plan stays active until its expiry date.
How to ask
Email billing@khatadar.com or WhatsApp 9326971847 with your registered email, receipt number and UTR.
Refund timeline
Approved refunds are sent back to the same UPI ID within 5–7 working days.
Wrong or duplicate payment
If you paid twice or paid the wrong amount, contact us with the UTR and we will refund the extra amount in full.
Cancellation
Plans do not auto-renew, so nothing is charged again. You can stop using a paid plan anytime; your data stays safe on the Free plan.
See also our Terms of Service.